Course Content and Outcomes Guides (CCOG)

CCOG for EM 101 archive revision 201403

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Effective Term:
Summer 2014 through Spring 2018

Course Number:
EM 101
Course Title:
Introduction to Emergency Services
Credit Hours:
4
Lecture Hours:
40
Lecture/Lab Hours:
0
Lab Hours:
0

Course Description

Covers a broad range of emergency services providers and the relationships between these service providers and the community. Includes history, organizational structure, terminology, training and standards, legal and ethical responsibilities of Police, Fire, Emergency Medical, 9-1-1 and Emergency Management, as well as joint responses. Audit available.

Intended Outcomes for the course

Upon successful completion students should be able to:

  • Reflect on individual qualifications in relationship to the standard pre-employmentscreening process for emergency services professions.
  •  Apply an understanding of the history and development of various emergency services to modern day practices.
  • Use complex incident scenarios to assign duties and response functions to the appropriate emergency services discipline, based upon traditional roles and available manpower.
  • Assign personnel and equipment, as needed, in a large-scale, evolving emergency situation, using established protocols and group discussion and consensus.
  • Promote a sense of safety and security by communicating a calm and professional demeanor in dealing with individuals in high stress situations.

Outcome Assessment Strategies

  • Bi-weekly quizzes or papers demonstrating understanding of concepts and terminology introduced in lecture.
  • Group discussion
  • Classroom exposure to equipment used in various emergency responses and "hands on" opportunity to examine such equipment.

Course Content (Themes, Concepts, Issues and Skills)

  • Familiarization with all types of emergency services, including Fire Service, Emergency Medical, Law Enforcement, Emergency Communications and private emergency services providers.
  • Viewing of emergency responses through video recordings of actual incidents and training scenarios.
  • Speakers representing each area of emergency services, who are experienced in the role of an emergency first-responder.
  • Recognize the urgency and complexity of emergency response in specific situations, and the resources available.
  • Ability to determine the appropriate level of response and the public expectation of response in day to day emergency situations.
  • Use examples of the usual or typical response to a given scenario.
  • Identify the various governmental levels of emergency responders and their functions.

Related Instruction

Computation
Hours: 2

Outcomes:

  • Use complex incident scenarios to assign duties and response functions to the appropriate emergency services discipline, based upon traditional roles and available manpower.
  • Assign personnel and equipment, as needed, in a large-scale, evolving emergency situation, using established protocols and group discussion and consensus.

     

Activities:

Content (Activities, Skills, Concepts, etc.): provide details or specifics
Students will:

  • Discuss various protocols and procedures to determine appropriate resource levels based upon jurisdiction, geographical features, resources, historical averages and statistical data.
  • Using a variety of scenarios of emergency incidents, determine response level, assignment of equipment and personnel and allocation of specialized resources.
  • Apply computation skills to a complex emergency response scenario, working in small groups, to determine security and safety perimeters; police, fire and EMS resource allocation, specific working assignments, equipment location and staging areas; project additional resources for
    an expanding event.
  • Create a visual depiction of an emergency event, including primary location, surrounding structures, roadways and streets, locations of emergency response units and create a comprehensive operations plan to ensure a positive outcome, in protecting lives and property.

Communication
Hours: 8

Outcomes:

  • Use complex incident scenarios to assign duties and response functions to the appropriate emergency services discipline, based upon traditional roles and available manpower.
  • Assign personnel and equipment, as needed, in a large-scale, evolving emergency situation, using established protocols and group discussion and consensus.
  • Promote a sense of safety and security by communicating a calm and professional demeanor in dealing with individuals in high stress situations.

Human Relations
Hours: 8

Outcomes:

  • Use complex incident scenarios to assign duties and response functions to the appropriate emergency services discipline, based upon traditional roles and available manpower.
  • Assign personnel and equipment, as needed, in a large-scale, evolving emergency situation, using established protocols and group discussion and consensus.

     

Activities:

Content (Activities, Skills, Concepts, etc.): provide details or specifics
Students will:

  • Working in small groups as a team, with various emergency scenarios, to develop comprehensive multi-discipline concepts.
  • Discussing the various roles of responders from the three primary emergency services disciplines: Police, Fire and EMS.
  • Role-play to develop skills and employ standard techniques in dealing with angry, frustrated, upset, frightened, or emotional callers in traumatic situations.
  • Demonstrate problem-solving skills based upon written procedures and mutual cooperation.
  • Provide critique/feedback to other students in a productive, positive learning environment.
  • Practice cooperative responses and teamwork to promote positive call outcomes.