Course Content and Outcomes Guides (CCOG)

CCOG Courses in Emergency Dispatch Services archive

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Course Number Course Title
ETC 103 Introduction to Emergency Telecommunications
ETC 104 Emergency Telecommunications - Call Taking
ETC 105 Crisis Intervention & Critical Incident Stress Management
ETC 106 Introduction to Law for Tele-Communicators
ETC 108 Introduction to Computer Aided Dispatching
ETC 110 Communication Center Operations - Basic Skills
ETC 111 Communication Center Operations - Intermediate Skills
ETC 112 Communication Center Operations- Advanced Skills
ETC 113 Communications Center Operations: Service Dispatcher
ETC 124 Radio Communications Lab
ETC 125 Introduction to Fire Communications
ETC 201 Law Enforcement Data System (LEDS)
ETC 202 Emergency Medical Dispatch Overview
ETC 203 Tactical Dispatching for High Risk Incidents
ETC 215 ES Capstone: Emergency Services Hiring Process
ETC 280A Cooperative Education: Emergency TeleCommunicator