CCOG for ETC 105 archive revision 201403
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- Effective Term:
- Summer 2014 through Fall 2017
- Course Number:
- ETC 105
- Course Title:
- Crisis Intervention & Critical Incident Stress Management
- Credit Hours:
- 3
- Lecture Hours:
- 30
- Lecture/Lab Hours:
- 0
- Lab Hours:
- 0
Course Description
Explores the unique stressors experienced by emergency services responders. Examines the Critical Incident Stress Management model and provides an opportunity for a mock debriefing session. Audit available.
Intended Outcomes for the course
Upon successful completion students will be able to:
- Understand personally stress response and personality traits to effectively deal with stress in the work environment
- Apply the CISM model to mitigate the effects of work-related stress
Related Instruction
Communication
Hours: 10Outcomes:
- Articulate how stress can affect both responders and victims.
- Comprehend how personality traits can determine effects of stress.
- Discuss mental health issues including stress management, crisis intervention and critical incident stress can affect team members.
Activities:
Students will:
- Apply proven techniques for communicating with individuals, in crisis.
- Provide support, empathy and discuss available resources.
- Utilize persuasive argument to redirect individuals from violent or harmful behaviors.
- Become a resource by listening and remaining calm and avoiding negative reactions to crisis behaviors and comments.
- Make constructive comments and suggestions; providing hope that things will get better.
- Role-play, using scenarios involving, crisis situations.
Human Relations
Hours: 10Outcomes:
- Articulate how stress can affect both responders and victims.
- Comprehend how personality traits can determine effects of stress.
- Discuss mental health issues including stress management, crisis intervention and critical incident stress can affect team members.
Activities:
Content (Activities, Skills, Concepts, etc.): provide details or specifics
Students will:
- 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网 an understanding of and respect for various cultures and their customs in dealing with trauma and crisis.
- 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网 personal resources to deal with job related stress.
- Encourage relationships, not related to your work; or to others involved in the same type of work.
- Understand the psychology of victimization and the impact upon individuals and society.
- Foster understanding and respect for vulnerable populations.
- Learn to observe signs of harmful stress in co-workers and address it appropriately.