Portland Community College | Portland, Oregon

The curriculum for this course is the Resident Assistant Training Curriculum developed for work-based delivery by the Jobs to
Careers in Community Based Care Project (2009), and meeting the entry and performance standards of the ACT WorkKeys
Occupational Profile for Advanced Direct Care Worker across Aging Services. The curriculum conforms to applicable Oregon
Administrative Rules for Assisted Living Facilities. Workers successfully demonstrating mastery in all 27 modular competency
areas at the advanced level are eligible to receive the Resident Assistant II Certificate issued by their facility, the Oregon Health
Care Association, the Oregon Alliance of Senior and Health Services, and Portland Community College.

Upon completion of this course, the student will be able to:
• Performance Resident Assistant I and II responsibilities, within the person-centered care model, and provide
teamwork support to Resident Assistant I’s.
• Assume designated communication, liaison, and coordination roles with family, doctors, nurses, pharmacists
and other service providers.
• Handle emergency situations, monitor safety, and follow up on quality complaints according to facility policies
and procedures
• Manage the administration and required documentation of medications and assistive devices according to
doctor orders and facility policies and procedures
• Provide written documentation related to service plans, alert charting, 24 hour reporting, care notes and
emergent situations
• Demonstrate commitment to supporting the quality of life of older and disabled persons.

The curriculum is designed for delivery in a work-based setting. Students must read modules and supplementary materials, view
videotapes, and otherwise prepare for work-based observation, practice, and return demonstration of all competencies, as
monitored and documented by a qualified trainer. Resident Assistant II workers must meet the specific competencies for the Advanced
Direct Care Worker across Aging Services occupational profile, and the competencies specified for the RA-II in the curriculum.

1) Completion of Course Modules are monitored through Competency Checklists indicating that the employee has
demonstrated mastery of specific skills and knowledge covered in the module for the RA-II, verified by the supervisor/trainer.
2) Participants who complete the 27 Course Modules, including competency demonstration and required tests, are eligible for the
Resident Assistant II Certificate issued by their facility, the Oregon Health Care Association, the Oregon Alliance of Senior and Health
Services, and Portland Community College.

Modular Topics
Roles, Rights and Responsibilities
Roles & Responsibilities (M 1)
Self Care (M 2)
Infection Control in Assisted Living Communities
Proper Hand Washing Technique (M 3)
Chain of Infection (M 4)
Disinfection & Cleaning (M 5)
Service Plans
Service Plan (M 6)
Personal Care (M 7)
Observation and Reporting (M 8)
Documentation (M 9)
Safety for Residents & Direct Care Workers in Assisted Living Communities
Fall Prevention (M 10)
Alternative to Restraints (M 11)
Body Mechanics (M 12)
Emergency Situations (M13)
The Physical Effects of Aging
Circulatory Function (M14)
Digestive Function (M 15)
Common Diets (M 16)
Hydration (M 17)
Diabetes: What is it? (M 18)
Immune Function (M 19)
Musculoskeletal Function (M 20)
Nervous Function (M 21)
Respiratory Function (M 22)
Skin (M 23)
Urinary Function (M 24)
Catheter (M 25)
Behavioral Conditions (M 26)
Medications and the Elderly
Medication Administration and the Elderly (M 27)
Skills
Each module specifies levels of competence required in five job profile skill areas for RA-II’s:
• Reading for Information
• Teamwork
• Locating Information
• Observation Skill
• Writing
Special competencies for RA-II’s include:
• Advanced knowledge of health conditions, chronic conditions, and medications
• Communication, documentation and monitoring of emergency, safety, health and emergent situations.
• Supervision, troubleshooting, and support for RA-I’s
• Administration of medications
• Communication, liaison, and reporting among team members and other service providers