Portland Community College | Portland, Oregon

1. Identify, administer, and document medications based on usage outcomes, side effects and according to the principles of the 6 rights in a clinical setting.
2. Collect, process, and test diagnostic specimens and document follow-up on results in a clinical setting.
3. Apply current up-to-date quality control and safety principles in the workplace.
4. Skillfully assist, perform and document routine clinical procedures according to office protocol.
5. Effectively apply verbal, nonverbal and written communication principles and skills in the workplace.
6. Maintain ethical standards and confidentiality for patient privacy and practice integrity.

Students are assigned to a clinical office during the third term of the Medical Assisting program. The assignment in each office is for an eight week rotation. The offices are selected by the course instructor. Insofar as possible, student requests for assignment will be taken into consideration. Office assignment will be scheduled for one eight-hour shift per week in accordance with the program schedule. Hours of assignment are based on office requirements and will be indicated on a schedule published by the course instructor. Students are required to wear uniforms conforming to the requirements set forth by the PCC Medical Assisting Program. Apparel should consist of a navy blue lab jacket with a name badge, a white uniform (top and pants or dress) and white duty shoes. These items are purchased by the student in accordance with the guidelines provided by the course instructor.

Student performance is evaluated by the supervisor to whom the student is assigned at
the medical office.
The grading system utilized for the course is “Pass” or “No Pass”. In order to receive a
“Pass” grade, the student must:
1. Satisfactorily complete the objectives listed for the Medical Assistant.
2. Receive satisfactory evaluations from each of the work area supervisors.
3. Complete all of the time assigned. (192 hours)

gain experience in properly listening and observing all aspects of the medical practice.
use all aspects of the interviewing process, written and oral
properly use telephone technique in the medical office
communicate professionally and understand what needs to be prepared in order to do so
use medical terminology in all aspects of the medical office
deal with all patients with empathy and impartiality
transmit information in a confidential and professional manner
utilize their skills in recognizing verbal and non verbal communication
use the ICD9 manual or electronic coding systems to access codes.
use the CPT or manual electronic coding systems to access codes.
observe the proper usage of third party guidelines system
.
maintain all patient medical records that they are instructed to.
abide by all safety rules and regulations regarding equipment
observe and learn time management when scheduling patient appointments
observe and maintain current health care issues.
manually and electronically schedule patient appointments
maintain patient medical records
learn general medical office computer concepts.
maintain and understand patient resource information
maintain a physicians schedule
maintain release of information from patients
observe and abide by all office policies and procedures
instruct patients with multiple pathways and organizational tools
practice skills in handwashing, wrapping autoclaving instruments, sterilization techniques,
disposing of biohazardous materials, and standard precautions.
learn and practice utilizing different infection control methods.
utilize proper usage of all aspects of interviewing processes
Utilize skills learned in clinical lab and apply them to patients.
understand how to access emergencies when in a clinical setting.
utilize skills learned in clinical lab to prepare and maintain exam and treatment rooms.
utilize skills learned in clinical lab to prepare and assist physicians.
access and instruct preventative health issues to patients
understand how to deal with patients with special needs
understand the inventory system and learn how to maintain it.
collect and process urine samples
perform hematology, chemistry, immunology, and microbiology tests
contact patients and give them the outcome properly.
maintain quality control while performing and collecting tests.
prepare injectables and oral medications/vaccines
aid in administer medication either orally, rectally or by injection
document all medications given to patient appropriately in the patients charts.
dispose of all controlled substances using the guidelines of their medical office.