CCOG for OS 245 archive revision 202104
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- Effective Term:
- Fall 2021
- Course Number:
- OS 245
- Course Title:
- Office Systems and Procedures
- Credit Hours:
- 4
- Lecture Hours:
- 30
- Lecture/Lab Hours:
- 20
- Lab Hours:
- 0
Course Description
欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网s the skills of an administrative professional for current business practices. Uses computer technology for tasks such as scheduling, email, and faxing. 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网s communication, organization and prioritizing skills, telephone techniques, problem solving, and analytical abilities. Analyzes current trends in workplace ethics and the multi-cultural workplace. 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网s workplace readiness and applies job search skills for current job market. Audit available.
Intended Outcomes for the course
- Perform the duties of administrative assistant.
- Use critical thinking skills to independently produce office documents.
- Efficiently manage multiple tasks of an administrative assistant.
Outcome Assessment Strategies
A letter grade will be issued for this course. Assessment tasks may include:
- Performance Tests
- Job Shadow
- Integrated Activity Team Project
- Objective Tests
- Simulation Project
Course Content (Themes, Concepts, Issues and Skills)
Themes, Concepts, Issues
- Changing office environment
- Planning a career
- Office equipment
- Computer hardware/software
- Communicating effectively
- Ethics in business
- Office communications
- Meetings, Conferences, Travel
- Mail management
Competencies, Skills
- Use software applications efficiently
- 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网 schedules
- Use E-mail
- Operate Fax and Copy Machines
- 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网 telephone techniques
- 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网 communication skills
- Organize office work
- Prioritize office work
- 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网 job search skills
- 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网 business ethics
- Plan meetings and conferences
- Make travel arrangements
- Identify office mail-handling options
- Practice time and stress management
- Use the Internet