Financial aid contact information

Have a question?

If you have a question, please contact us and have your PCC ID number ready.

Helpline number: 971-722-8888, option 4

  • TTY: 1-800-735-2900

Helpline hours:

  • M–Th: 9am-5pm
  • F: 9am-4pm

Drop in:

Location Drop-in hours
Cascade, SSB 103 Monday–Thursday
  • 11am-1pm
  • 2-4pm
Rock Creek, Bldg 9 Rm 104
Southeast, SCOMM 115
Sylvania, CC 204

Inquiry form: ask a question through the Financial Aid Inquiry Form and get a response in 1-3 business days

paper plane
Need to send us something?

If you need to send us a document, don’t wait in line – send it to us using one of these methods. Write your PCC ID number on every page you send.

  • MyPCC: upload requested files on the Paying for College tab
  • Mail: Portland Community College Financial Aid Office
    PO Box 19000, Portland, OR 97280
  • Fax: 971-722-4965
  • Email: documents@pcc.edu (for documents only)

Before contacting someone

Have you tried asking the panther? The panther has answers to common questions – they could save you some time!

Ask the panther:

See other students’ questions about financial aid:

  1. I’m expecting financial aid. Why was I dropped from my class?
  2. Which method should I choose for my financial aid refund?
  3. I lost my job. Can I get more financial aid?
  4. How do I get my financial aid refund?
  5. Will receiving financial aid affect my AmeriCorps funds?