Curriculum Systems Technician
Class: Classified | Exempt status: Non-Exempt | Grade: 17
Under the direction of management, the Curriculum Systems Technician maintains and updates curricular data in Banner and related systems.?Troubleshoots and resolves data integrity issues including course and faculty data. Supports ongoing testing and data validation and accuracy. Maintains and updates end-user and curriculum staff tools such as handbooks and technical documentation.
Typical Duties and Responsibilities
- Tests validation and rule tables to ensure integrity of course data for systems including catalog, GradPlan, and EAB utilized by end users.
- Provides basic information and support on related systems to end users,? including students, faculty, Academic & Career Pathway Guidance, Financial Aid, Student Records, Veteran’s Services, and academic departments.
- Researches and resolves minor system issues in Banner as they relate to a student’s records. Creates and updates clear and informative documentation, guides, handbooks, and navigation aids for end-users and curriculum staff.
- Maintains and verifies accuracy of Banner data for the course catalog, including building and revising courses, implementing online admissions rules, and coding valid degrees/majors, building and applying course attributes.
- Provides maintenance and verifies curricular data using technical systems including but not limited to CourseLeaf, Webforms, Banner, and DegreeWorks.
- Supports the ongoing testing and maintenance of related programs, processes, and data in Banner and other related systems.
- Submits new and revised curriculum and course data for state approval.
- Supports and attends curriculum committee meetings.
- Performs other related duties as assigned.
Work Environment
Work is generally performed in an office and home environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.
Minimum Qualifications
Associate’s degree in Education, Information Technology, Business Administration or related area. Experience performing the duties of this job may substitute for the degree requirement on a year for year basis. One (1) year of experience in utilizing student or enterprise information systems and applying policies, procedures, and regulations.
Knowledge, Skills, and Abilities
Knowledge of:
- Student or enterprise information systems and databases;
- Curriculum information and structure;
- Data validation, testing, and management;
- Applicable PCC, local, state, and federal laws and regulations.
Skills in:
- Operating a computer and various software packages;
- Managing multiple priorities and deadlines;
- Problem solving and analysis;
- Maintaining high level of attention to detail and accuracy;
- Interpreting and applying policies, procedures and regulations;
- Conveying technical information to students, staff, and the public.
Ability to:
- Work effectively with diverse academic, cultural and ethnic backgrounds of community college students, staff, and members of the community;
- Use computer technology for communication, data gathering, and reporting;
- Meet College expectations regarding customer service;
- Communicate effectively through oral and written media;
- Operate a variety of office equipment.
New: 10/2022
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.