FAQs

Instructor perspectives

Q: Where do we access the Panorama accessibility tool in D2L?
A: You can access it from the PCC Default Navbar, under the “Instructor Tools” menu

Q: Why can’t I see the Panorama symbol on an external link in my Course Information module?
A: Panorama only scans files (html, doc, excel, pdf ) that are stored in your course. External link files will not be scanned. Panorama also shows up in other places in a D2L course that has an HTML editor, such as Announcements, Discussions, Quizzes, Assignments, etc.

Q: What does the “Fix Issue” button do in the Accessibility Report?
A: Currently the “Fix Issue” button is unreliable. It might remove the issue from the list while making no changes to the underlying document. This is an open issue.

Q: I can’t seem to access the Panorama Dashboard.? Can you repeat how to get there?
A: You can access the Course Report (dashboard) under Help in the navbar, then click on “Panorama.” If you don’t see it, send a ticket to dlhelp@pcc.edu. Panorama only shows up in active courses with a start and end date, not in the past.

Q: I just checked my course, and under “Cumulative Accessibility Score” it only has Overall and Web — no other file types, despite the fact that I have some PDFs and other file types.
A:? The “Refresh” link is near the top right of the Course Report page near a timestamp. This will refresh the Course Report without reprocessing any course files.
The “Refresh” link is near the top right of the Course Report page near a timestamp. This will refresh the Course Report without reprocessing any course files.

Q: Files that are embedded within an HTML content page (like a Google Slideshow), will not scanned?
A: Correct, Panorama only scans documents uploaded to the course as well as the pages inside D2L.

Q: Does the identification of “Major” and “Minor” issues correspond to the green, yellow, and red icons?
A: The icons correspond to the overall accessibility score of the document, green 70% or more, Yellow 30% or more, Red 30% or below. The issue types provide us with weights when generating the accessibility score.

Q: Is there a student-facing video/tour on the functionality / Alt Formats that we can embed into our course?
A: /help-desk/student/panorama/

Q: When I click on that icon it says “Processing this accessibility report”
A:? Your reports are generating and should be available in a few minutes.

Q: I was wondering about the image of the sociology textbook on the sample syllabus. How do you make an image like that accessible?
A: You can make an image accessible in a document by adding an alternative text to describe it. You can learn more about it on the following page: /instructional-support/accessibility/#alternative-text

Student perspectives

Q: How can I see how my students view my class?
A: Follow the guide to view my course as a student: a way for you to view your course from the student perspective

Q: How do students actually use Panorama in my class?
A: Follow the guide on how students can view Panorama in your class.

Q: How can students custom view their Panorama setting?
A: The widget is located at the bottom of the page on the right side of the page. Click on it to activate. Here are more guides available for your students.
The widget is located at the bottom of the page on the right side of the page. Click on it to activate.