Ed2Go FAQs
What time does my class start?
All Ed2Go classes are asynchronous (not live), so there are no start times.
Will I receive an email with instructions on how to access the class?
Yes. Upon registration, you will see a screen prompt that will include an “Enrollment Confirmation”. You will also be emailed a link to enter your classroom and access Orientation. The email will be from “Cengage”. If it’s not in your inbox, check your junk folder. Your emailed Enrollment Confirmation serves as your receipt of payment.
Until the first day of the session, your course(s) will be listed to the left under the Upcoming Courses section of your Classroom homepage. You can access the Orientation for any Upcoming or Active courses. On the first day of the session, your course will be moved to the Active Courses section.
What’s the difference between instructor-moderated courses and self-guided courses?
| Item | IMC’s | SGC’s |
|---|---|---|
| Course start date | Fixed monthly start dates | Start anytime |
| Duration of access | 6 weeks | 3 months |
| Instructor-led | Yes | No |
| Discussion area | Peer-to-peer and peer-to-instructor discussions | Peer-to-peer discussions |
| Content access/gating | 2 lessons released weekly | All lessons available upon enrollment |
| Extensions | Built-in automatic 10-day extension | No extensions |
| Payment options | Online pay, offline pay, passcodes, OAC enrollment | Online pay, offline pay, OAC enrollment |
Where do I go to find my online class?
To access your classroom on or after the start date, click on “My Classroom” on the Ed2Go website, and then enter your login email address and your chosen password in the current student sign-in section. Click on “Enter” under your Active Courses.
Will I get a Zoom link to my class?
No. All classes take place via Ed2Go’s website and there are no live classes.
Do I need any kind of special equipment to take an online class?
All you need is an internet connection. You’ll also need the specific program on your computer or access to the computer program for the class that you wish to take. Computer programs are not provided with the online classes. See the online course descriptions on the Ed2Go website for specific course details.
How do I pay for my class?
Payment must be made directly to Ed2Go through their website.
I was able to log in to the first two lessons, but now my access is denied. What’s wrong?
You will be able to access your classroom for the first week following the start date, whether or not you have paid for it. If you have not paid by the end of business on the Tuesday following the start date, your classroom access will be temporarily suspended. You will have an additional week to pay and re-enter your classroom. Once payment has been made, your classroom will be reactivated within one business day. Non-payment does not cause the course to be dropped.
Why won’t my Ed2Go username and password work on the MyPCC login screen?
Our two online systems are completely independent of each other. Ed2Go and PCC work in partnership to provide you with your online course, but are separate entities. You will need a different username for each.
Can I register for Ed2Go Online classes through MyPCC?
No. Students must register and pay for Ed2Go classes through PCC’s Ed2Go website. See how to register for Ed2Go classes.
Are Ed2Go classes free? I don’t see any tuition listed on PCC’s website.
No. Ed2Go classes are not free. Fees for each class can be found when you search for the course on PCC’s Ed2Go website.
Can I use a PCC payment plan to pay for Ed2Go classes?
No. You cannot use PCC’s usual payment plan for Ed2Go classes. However, we can accept third-party payments.
What about employee and senior discounts and tuition waivers?
No. Ed2Go courses are fee-based so unfortunately tuition waivers and discounts cannot be used.
How do I drop my class or transfer to a different start date?
Courses may be dropped for a full refund up to 6 days after the class has started. To drop or transfer to a later section please email us or call 971 722-2711. Once the last day to drop/transfer has passed, drops and transfers are only considered when students can provide documentation of extenuating circumstances.
I still have questions about Ed2Go classes. Who should I contact?
For class details, including syllabi, hardware requirements, and instructor bios, search for your class on PCC’s Ed2Go website. For further support, call 971-722-2711 or email PCC’s Ed2Go department.