Client Services Professional, Career Pathway certificate
Your source for skill-building
Do you need to build experience specific to your field or particular job function? MSD Career Pathway certificates offer participants focused study in a particular area of customer service.
Respond to diverse customer needs in an increasingly global environment by applying problem-solving skills with a variety of customer service strategies to identify, assess, predict, and achieve customer expectations.
Individualized coaching
As a Career Pathway student, you can get one-on-one support to help you access resources, services, and employment. You may also be eligible for financial support to help you with the costs of college.
Get connectedAward information
Awards with a icon can be earned completely online, or you can choose a mix of online and on-campus classes.
Award | Length | Financial aid eligible | Currently accepting students? |
---|---|---|---|
Career Pathway Certificate: Client Services Professional | Less than 1 year |
Learn more about Management and Supervisory 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网ment and all 4 awards available »
Courses
Course listing for the 2024-2025 catalog year.
Code | Title | Credits |
---|---|---|
CIS?120 | Digital Literacy | 4 |
or?BA?131 | Introduction to Business Technology | |
MSD?105 | Workplace Communication Skills | 3 |
MSD?107 | Organizations & People | 3 |
MSD?113 | Influence Without Authority | 1 |
MSD?117 | Customer Relations | 3 |
MSD?151 | Working with Difficult People | 1 |
MSD?174 | Time Management | 1 |
Total Credits | 16 |
Career exploration
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Take a career self-assessment to learn more about yourself and careers in this industry, and browse data on wages and employment trends.
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PCC’s Career Services staff can help you match your talents to rewarding professions.
Next steps
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